Security for EyeKon App

1. Introduction

1.1 Purpose

This Security Document outlines the security policies, procedures, and controls implemented by EyeKon Technology Inc. for the EyeKon App, a SaaS application, designed to enhance authentic human connections through real-time gaze diagnostics and correction alerts during video communications. The document aims to ensure the confidentiality, integrity, and availability of user data, protect against threats, and maintain compliance with relevant regulations.

1.2 Scope

This document applies to all aspects of the EyeKon App, including its web-based interface, backend services, mobile integrations, and any associated infrastructure. It covers employees, contractors, users, and third-party vendors interacting with the system.

1.3 Definitions

  • Confidentiality: Ensuring data is accessible only to authorized individuals.
  • Integrity: Protecting data from unauthorized modification.
  • Availability: Ensuring the system is operational and accessible when needed.
  • SaaS: Software as a Service, referring to the cloud-hosted delivery model of EyeKon App.
  1. Governance and Risk Management

    2.1 Security Governance

    EyeKon Technology Inc. maintains a dedicated Security Team led by a Chief Information Security Officer (CISO). The team is responsible for overseeing security strategy, risk assessments, and policy enforcement.

    2.2 Risk Assessment

    Annual risk assessments are conducted using frameworks like NIST SP 800-30. Identified risks are prioritized based on likelihood and impact, with mitigation plans documented and reviewed quarterly.

    3. Data Protection and Privacy

    3.1 Data Classification

    Data is classified as:

  • Public: Non-sensitive information (e.g., marketing materials).
  • Internal: Company operational data.
  • Confidential: User personal data, including gaze diagnostic metadata and video session logs.
  • Restricted: Payment information or health-related inferences (if applicable).

3.2 Data Encryption

  • Data at rest: Encrypted using AES-256 in cloud storage (e.g., AWS S3).
  • Data in transit: Secured via TLS 1.3 for all communications.
  • End-to-end encryption for video streams where feasible, ensuring no video manipulation or storage occurs on servers.

3.3 Privacy Practices

  • Compliance with GDPR, CCPA, and other relevant privacy laws.
  • Minimal data collection: Only essential metadata (e.g., session timestamps) is retained; no video recording or diagnostic file storage.
  • User consent is obtained via clear privacy notices, with options for data deletion requests processed within 30 days.

    4. Access Control

    4.1 Authentication

  • Multi-Factor Authentication (MFA) required for all user and admin accounts.
  • Password policies: Minimum 12 characters, complexity requirements, and rotation every 90 days.
  • OAuth 2.0/OpenID Connect for third-party integrations.

4.2 Authorization

  • Role-Based Access Control (RBAC): Users have viewer roles; admins have elevated privileges.
  • Least Privilege Principle: Access granted only as needed, with regular reviews.
  • Session Management: Idle timeouts after 15 minutes, automatic logout on suspicious activity.

4.3 Account Management

  • Onboarding/Offboarding: Automated processes for employee access.
  • Monitoring: All access attempts logged and audited.

    5. Network and Infrastructure Security

    5.1 Cloud Infrastructure

  • Hosted on secure cloud providers (e.g., AWS or Azure) with VPCs, security groups, and WAF (Web Application Firewall).
  • DDoS protection and intrusion detection systems (IDS) in place.

5.2 Network Controls

  • Firewalls restrict inbound/outbound traffic.
  • VPN required for remote access to internal systems.
  • Segmentation: Microservices architecture with isolated networks for different components.

5.3 Endpoint Security

  • All company devices use endpoint detection and response (EDR) tools.
  • Mobile Device Management (MDM) for app-related devices.

    6. Application Security

    6.1 Secure Development Lifecycle (SDLC)

  • Code reviews and static/dynamic analysis (SAST/DAST) integrated into CI/CD pipelines.
  • OWASP Top 10 adherence for web and API security.

6.2 Vulnerability Management

  • Regular penetration testing by third-party firms (at least annually).
  • Patch management: Critical vulnerabilities addressed within 48 hours.
  • Bug bounty program to encourage ethical hacking reports.

6.3 API Security

  • Rate limiting and API keys for external integrations.
  • Input validation to prevent injection attacks (e.g., SQL, XSS).

    7. Incident Response and Business Continuity

    7.1 Incident Response Plan (IRP)

  • Defined roles: Incident Commander, Technical Leads, Communications Team.
  • Phases: Detection, Analysis, Containment, Eradication, Recovery, Lessons Learned.
  • Notification: Breaches reported to affected users within 72 hours, as per regulations.

7.2 Business Continuity and Disaster Recovery (BCDR)

  • Redundant data centers with failover capabilities.
  • Backups: Daily encrypted backups tested quarterly.
  • Uptime goal: 99.9% availability, monitored via SLAs.

    8. Physical Security

  • Data centers: Access controlled with biometrics, CCTV, and 24/7 monitoring.
  • Office premises: Badge access, visitor logs, and secure disposal of sensitive materials.

    9. Compliance and Auditing

    9.1 Regulatory Compliance

  • Certifications: Pursuing SOC 2 Type II, ISO 27001.
  • Audits: Internal audits quarterly; external annually.

9.2 Logging and Monitoring

  • Centralized logging with SIEM (Security Information and Event Management) tools.
  • Alerts for anomalies, with 24/7 monitoring.

    10. Employee Training and Awareness

  • Mandatory annual security training for all staff.
  • Phishing simulations and role-specific education (e.g., developers on secure coding).
  • Reporting mechanisms for suspected incidents.

    11. Third-Party Risk Management

  • Vendor assessments: Security questionnaires and contracts with SLAs.
  • Data sharing: Limited to necessary, with DPAs (Data Processing Agreements).
  • Ongoing monitoring: Annual reviews of third-party compliance.

    12. Updates and Revisions

    This document is reviewed annually or after significant changes (e.g., new features, incidents).

    Last updated: January 2, 2026. Version 1.0.

    For questions or reports, contact support@eyekonapp.com.
    Subject: EyeKon Security

    This document is proprietary to EyeKon Technology Inc. and should not be distributed without permission.